Update:
All calling services were restored at 11:00 p.m. on January 22, 2025. Any problems should be reported to the ITS Help Desk at itshelp@etsu.edu or 423-439-4648.
A portion of users may be experiencing call failures and call drops. The problem is related to a nation-wide outage. RingCental is investigating the issue and will provide updates as they become available.