Update: The source of the connectivity issues has been traced to a piece of equipment affecting the core network. Technicians are working to replace this faulty component and will have service restored as soon as possible.
ETSU's network and telephone services are currently experiencing an intermittent outage. Calls to campus may drop or fail to connect entirely. Zoom meetings with on-campus participants may also have reliability issues. ITS technicians are currently working to address the issue with the highest urgency. There is no estimated time for repair. If you need to contact the ITS Help Desk, please use a contact method not involving a telephone for now if possible.